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General Information

booking and admissions centreYour doctor arranges admission to Prince of Wales Private Hospital and you will be given a Booking Package to be completed and returned to the hospital at least 48 hours prior to your admission.

The staff of our booking and admissions centre will contact you prior to your day of admission either by phone or they may request that you make a brief visit to the hospital at a mutually convenient time.

They will let you know what time to arrive and what items to bring with you. They will be able to answer any questions or address any concerns that you may have about your stay with us.

Please shower prior to arrival on the day of your surgery. Wear clean casual, comfortable clothing. On arrival, please visit our main reception area located on Level 5.

Please bring your medications with you or a written list from your Pharmacist or GP on admission to hospital (and the if you have been requested to attend)

Prescriptions are supplied from the Pharmacy. If applicable, please supply details of your pension number on admission. Prescription items from the Pharmacy will be billed to you on discharge.

You should inform nursing staff on admission about any medication you are currently taking and have brought with you

Your medications will be stored in a locked drawer in you bedside locker and be dispensed by your nurse.

Medications should never be taken without the knowledge of the nursing staff.

As a Department of Veterans’ Affairs (DVA) partnering hospital, DVA patients have immediate access to our care, without the need for prior approval in most cases. We also provide help and support through our Veteran Liaison Officer.

Prince of Wales Private Hospital has both private and shared facilities with an ensuite in each room.

All our private and shared rooms have personal bedside televisions, telephones and nurse call facilities.

Local calls are free of charge and mobile calls/STD calls can be made using a phone card, which is available at reception.

Our facilities include:

  • Air conditioning
  • ATM (located on the ground floor)
  • Atrium areas for visitors and patients use
  • Chapel and religious services (on arrangement)
  • Direct dial telephones
  • Gift shop and newsagent (located on the ground floor)
  • Hudsons Coffee cafĂ© on site
  • Interpreters
  • Private and shared rooms
  • Private bathrooms
  • TV & in-house movies
  • Visitor & disabled parking
  • Visitors lounge.

We would be pleased to answer any of your questions or show you our facilities, please call 02 9650 4704.

Patients must have a responsible adult accompany them home and stay with them overnight after discharge.

At the time of your admission we will be able to advise you of the approximate time that you will be ready for discharge/ready to leave hospital.

You may be asked to please make arrangements for a friend or relative to phone the hospital approximately two hours after your admission time to find out the time of discharge.

Alternatively, you may be asked to phone your friend or relative shortly before you are ready to be picked up.

Your will be advised by your nursing staff.

Things not to do for the first 24 hours after leaving hospital:

  • Activities which requires coordination and/or a high level of alertness
  • Drink alcohol
  • Drive a motor vehicle. Motor vehicle insurance policies may be void in the event of an accident.
  • Sign any legal documents
  • Use any dangerous machinery and tools.

N.B Your doctor will advise if the time frame varies on any of the above activities.

Discharge time is 10am, please consult with the Nurse Unit Manager if you require an extension.

There is a variety of accommodation from luxury to budget within a short drive or walking distance from the Prince of Wales Private Hospital in the suburbs of Coogee and Randwick.

Prince of Wales Private Hospital is recognised by all major health funds that will reimburse treatment costs depending on your level of coverage.

We can provide you with an estimate of hospital charges and outline the level of cover by your fund and any out-of-pocket expenses you may incur.

Prior approval is sought for compensable patients (i.e. Workcover. MAIB or DVA).

If you do not have private health insurance please contact us prior to your admission to obtain an estimate of the cost of your stay. Your account must be paid in full on admission.

Pharmacy, radiology and pathology are provided through third party providers and billing is separate to the hospital billing.

Please note that fees charged by medical practitioners are billed separately by the relevant provider.

We realise hospital and related charges can sometimes be difficult to understand, so please ask for assistance, we are most happy to help you.

Patients are asked to leave all valuables at home.

If you inadvertently arrive with jewellery, large amounts of money or any other valuables, please ask family members to take them home.

If this is not possible, please let the Nurse Unit Manager of your ward know so that valuables can be recorded and secured.

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