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Your Journey

Simply ask your general practitioner to refer you to a Prince of Wales Private Hospital accredited obstetrician – for a full list of our accredited Obstetricians please click here.

Once your pregnancy has been confirmed and you have booked with your chosen Obstetrician please complete our online booking form as soon as possible. Once the online eAdmission is received, you will receive an automatic email confirming your booking has been submitted. (Please ensure that you also complete the medical history segment of the booking form).

One of our friendly team members will be in contact with you within 2 weeks to confirm your processed booking and health fund coverage (if applicable).

For more information please contact our Maternity Bookings Team on (02) 9650 4693 or email to POWPrivate.Maternity@healthscope.com.au

Privately Insured Patients

Prince of Wales Private Hospital is recognised by all major health funds.

Please note that if you have been a member of your health fund for less than 12 months or changed levels of cover recently you may not be covered for your admission. Please confirm your level and timing of coverage with your health fund.

The Hospital will lodge a claim on your behalf, and in confirming your booking with the hospital we will also confirm your coverage with your health fund. If your insurance cover requires you to pay an excess or co-payment for your claim, this must be paid prior to admission to the hospital. Information regarding how much you will be required to pay will be sent to you approximately 4-6 weeks prior to your estimated due date.

You will need to confirm with your Health Fund that your policy will cover your baby in the event that the baby is required to be admitted to the Special Care Nursery or if you are having a multiple birth, that both babies are covered.

You may be required to change from single/couples cover to family cover. This cover change can be arranged with most funds up to three months prior to the birth. If you are not covered at the time of admission you will be required to pay the cost of treatment for your baby on discharge.

Self-Insured Patients

Once your booking has been received our Maternity Bookings staff will provide you with an estimate of hospital charges for your admission with your email of confirmation.

The financial consent will include an estimate of charges relating to your admission. These charges must be paid in full by the 34th week of your pregnancy.

Please be aware that in the event your baby requires more than 2 days/nights in the Special Care Nursery there is an additional fee payable for each day/night spent there.

Patient Accounts

The hospital has a computerised patient information system and your account is maintained as your stay progresses. At the end of your stay with us you will need to see one of our reception staff to finalise any outstanding charges you may have incurred during your stay.

Please note that fees charged by your Specialist, Anaesthetist, Neonatologist or Surgical Assistant will be billed separately by the relevant provider after your stay.

Methods of Payment


We accept Eftpos, cash, Visa, Mastercard and American Express (surcharge applies at 1% for Visa and Mastercard and 1.6% for AMEX). If you wish to pay by cheque, please note we only accept bank Cheques made payable to Prince of Wales Private Hospital – we do not accept personal cheques.

What to bring to hospital

The following is a recommended/general list of what to bring with you:

  • Antenatal card, Medicare card & private health fund details
  • Loose comfortable clothes & maternity bras
  • Comfortable footwear
  • Toiletries & a packet of maternity pads as well as three – four packets of pads, tissues
  • Reading material
  • Mobile phone & charger
  • Favourite pillow
  • Small amounts of cash only. There is a small lockable safe in each room for valuables and cash

Your partner will also need to bring a bag and a suggested list includes the following

  • Change of clothes
  • Toiletries
  • Pyjamas or some form of sleepwear if planning to stay
  • Swimming costume in case they are needed in the bath or shower with you
  • Camera, phone & chargers and spare memory cards
  • Covered shoes. In the event that you need to go to the Operating Theatre they will need to wear covered shoes.
  • Change for the vending machines

All clothing, nappies & wipes and linen is provided for your baby. You will however need the following

  • Clothing & a wrap to take the baby home
  • Correctly fitted rear facing car seat

Please note that if you are planning on going to Little Luxuries at the Crowne Plaza then you will need to supply clothing for the baby while at the hotel.

If you are having a caesarean birth you will need to come to the hospital prior to the day of your operation to attend a pre-admission clinic appointment.

This appointment will be organised by your doctor’s rooms, who will liaise with our staff regarding an appointment. The Pre Admission Clinic can be contacted on 96504176.

At this appointment you will be able to talk with a midwife and discuss the admission process and sign any further forms we require.

You may also have the opportunity to meet with the Anaesthetist and discuss the procedure.


By Car:

Please enter the Metro car park and proceed to Level B4 and take the Prince of Wales Private lifts directly to Level 6. The Delivery Suite is located as per map below.

By Taxi or Drop Off:

Entry to the Hospital from street level after 9.00pm is via the Prince of Wales Public Hospital Emergency Department entry from Barker Street.

Please go to the Triage desk and ask to be let through to Prince of Wales Private Hospital, then take the Prince of Wales Private Hospital lifts to Level 6.

During your pregnancy, it is important to contact your obstetrician or the maternity ward without delay if you experience any of the following symptoms:

  • Vaginal bleeding
  • Ruptured membranes
  • Continuous leaking of fluid
  • Premature labour prior to 37 weeks
  • Unusual or severe abdominal pain
  • Blurred vision
  • Dizziness
  • Regular contractions

It is also important to contact your obstetrician if you have any concerns about your baby’s movements.

Think you are in Labour?

Please call the maternity ward before you come into hospital so we can prepare for your arrival.

It can be difficult to tell when labour has started but you are welcome to call the maternity ward at any time and talk to one of our experienced midwives.

When you do decide it is time to come into the hospital please call our midwives on (02) 9650 4444 to advise us of your pending arrival.

All labouring women should go directly to Delivery Suite on Level 6 following the directions below.

When you arrive

The main entry point to the hospital for maternity (between the hours of 6am and 9pm) is either via the main entrance on Barker Street or from the car park lifts on level B4.

Your partner may park in one of the designated drop off car spaces, accessed via the main entrance to the hospital on Barker Street. Once parked, please proceed directly to the maternity ward on level six. As these spaces are for short term parking only, your car will need to be moved to the car park once you are settled in the birthing suites.

If you are arriving after 9pm access will be via the Prince of Wales Public Hospital Emergency Department on Barker Street.

Please go to the Triage desk and ask to be let through to Prince of Wales Private Hospital, then take the Prince of Wales Private Hospital lifts to Level 6.

Where to next?

Once your baby is born, you will move into a room on the ward. Your baby will stay with you unless they are being cared for in our special care nursery. Your partner/support person is also welcome to stay with you in your room. Our experienced team will assist you with caring for your baby.

Following a vaginal birth, mothers can expect to stay for three to four nights however this will be determined according to your individual needs. Following a caesarean section, mothers can expect to stay for four to five nights.

We encourage you to have your baby with you in your room 24 hours per day. This helps to develop confidence in caring for your baby, whilst knowing that our experienced midwives are there to offer advice and support.

Rooming in facilitates unrestricted breastfeeding, promotes bonding, helps prevent cross-infection and allows closer contact with partners and other family members.

A night nursery is available if required. There is a limit on the number of babies in the nursery at any one time and it is expected that babies will return to their mother for feeding.

Discharge planning is a vital component of your stay at Prince of Wales Private Hospital. The anticipated length of stay following the birth of your baby is 4 nights for a vaginal birth and 5 nights for a Caesarean birth.

Please visit Reception on Level 5 to finalise any paperwork or payments.

Discharge time is 10.00am and if unable to leave at this time you may be asked to vacate the room to allow it be serviced for the next patient. A patient lounge is available for all discharged patients.

Taking your baby home, you will need
  • Baby nightgowns/suits
  • Baby singlet’s
  • Bunny rugs
Vehicle Restraints

You must ensure you have a baby capsule that meets the Standards Australia guidelines (mark will be on capsule) correctly fitted to your car (as per the manufacturer’s instructions) before taking your baby home.

Australian law says that you must not use a restraint if it does not comply with the Australian Standard. Overseas restraints do not meet Australian standards unless they have this mark.

It is recommended that you seek help from an authorised fitting station to fit any safety restraint system. The nearest fitting station can be located by calling (02) 9382 6033.

For further information go to: www.rta.nsw.gov.au

If you have any concerns following your discharge you can call the postnatal ward where a midwife will be able to assist you. Following discharge you can expect a call from the Child and Family Health who will organise for a Child and Family Health Nurse to visit you at home.

Help us Grow and improve our service for the future…

At Prince of Wales Private Hospital, we want to ensure that we are delivering the best possible standards of care and service to all of our patients, all of the time.

In order to achieve this we recognise the need to improve the way in which we engage with our patients.

We also understand that as a patient it can sometimes feel confronting to give feedback, especially face to face in real time and when many may feel at their most vulnerable.

This is why we have developed an anonymous, Real Time feedback system for our patients to use for the duration of their stay with us. This system is being trialed from the 4th December 2017 to the 22nd December 2017 across our Maternity Services, with the view to rolling out permanently if successful.

This system will enable our patients to provide us with feedback, both positive and constructive from the comfort of their own room without needing to leave the room or speak to anyone. All feedback will remain completely anonymous unless the patient decides to leave their details at the end of the form to receive a response.

How will it work?

After admission to our Hospital, patients will receive a text message with the link to the feedback platform.

We wanted to make sure the system was as easy and user friendly as possible, so you just click the link and type… it’s really that easy. The link can then be used as many times as necessary throughout their stay.

Our Assistance

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